Chapter 1: Overview

1.0 Controls and indicators

FootfallCam 3D Plus™

FootfallCam 3D Plus™ is embedded with a powerful 1GHz processor, specifically to run its complex video processing algorithm. Our GPU Processor is powered by the latest algorithm which uses both colour and texture pattern to identify the person, producing far superior accuracy than when using colour pattern alone. FootfallCam 3D Plus™ is equipped with lenses which provide a super wide-angle view in ensuring good depth of view as compared to telephoto lenses.

Device Specification

Dimension

Device dimension:                 246 mm(W) x 46 mm(D) x 28 mm(H)

Packing dimension:              255 mm(W) x 210 mm(D) x 55 mm(H)

Weight

Device weight:                      0.6 kg

Packing weight:                    1.02 kg

Camera

Resolutions:                         2 x 5MP

Illumination:                          Minimum 300 lux

Lens degree:                         65°, 100°, 140°

Versatile ceiling height range and accommodate most installation environment.

Output:                                  5MP omni-vision 5647 camera module

Frame Rate:                           15 fps

Live stream will only display 320 x 420 resolution to reduce bandwidth for FootfallCam verification purpose.

LEDs

LEDs troubleshooting for device status.

Casing

Made by Aluminium oxide alloy for water and dust resistant.

IP Rating

IP 31

Power

Power over Ethernet:            47V DC, 012A (6W)

Cabling:                                 Cat5, Cat6

Thermal Conductivity

235W / mK

Storage

Micro SD, 8 GB memory

Ideal Mounting Height

2.1 metres - 7 metres (Based on product variations)

Ideal Environmental

Operating environment:       Temperature 10°C to 45°C, Humidity 10% - 90%

Storage environment:          Temperature -40°C to 80°C, Humidity 10% - 95%

Tracking Technology

3D-Spacing Mapping Video Tracking Technology and background removal on static object.

Firmware Features

Auto firmware upgrade. Dual operating system, hardware watchdog, multicore processor.

Origin

Made in UK.

 

Store staff personnel within retail chains or shopping mall personnel will be require to troubleshoot the FootfallCam device to ensure the network connection to the counter has not been lost. FootfallCam uses a single LED lighting from the device to convey the issue the counter is currently facing.

LED Colour

Indication

No Light

Counter is not powered up

Check the connection between the Cat5 cable and the power cable that is connected between the counter and the midspan

Yellow

Network Cable is not connected

Check the cable connection and re-crimp the cable following the correct colour sequence as indicated in Chapter 3.1.2

Green

Network or Gateway Issues

Caused by no proxy settings, incorrect IP, or the port is blocked

Red

Cannot Boot Up

Reboot the counter by powering it off and turn it back on after (5) minutes has passed

Blue

No issue

Once the counter LED light has been identified by the store staff, please refer to Section 4.0 for a complete list of causes of issues and resolutions.

Updated on February 1, 2021